Central Vacuum Service
Having a problem with your central vacuum? Call our office and talk to a technician and we can possibly diagnose the problem over the phone. But here are the common items that we sometimes need to fix:
The carpet brush motor runs but the brush doesn’t spin, or it doesn’t spin very well.
This is simple…change the belt on the carpet brush. If you’re in Manteca and want to drop by our office we can do this for you, but it only takes a Phillip’s screwdriver and a little know-how to replace a $3 belt. Change the belt once a year for improved performance.
The carpet brush runs, but there is no suction.
Make sure the unit in the garage is plugged in to a working electrical outlet. Some units have a reset button that may need to be pushed if the internal circuit breaker was tripped. There is an AUTO/MANUAL switch that will allow you to turn the unit on (switched to manual). If you can turn the unit on in the garage, but not from the hose, there may be a problem with the hose or the switch in the hose. Again, bring the hose (and carpet brush) into our office and we can service it quickly.
If you cannot turn on the unit using the AUTO/MANUAL switch, there may be a problem with the unit itself. We can send a technician on site to diagnose and repair the unit.
The unit does not shut off.
The switch on the central vacuum unit should be in the AUTO mode. If you have to “unplug” your central vacuum to turn it off, there is either a short in the wiring or a stuck relay that needs to be replaced. Schedule a service call with our office to fix this problem.
Low or no suction.
This can be a clog in an attachment or the piping, or a break in the piping. We have some techniques to determine the problem. Call our office and speak to a technician to diagnose. We usually need to come on site to fix a clog or repair a pipe.
For best results:
Empty your central vacuum canister two to three times per year. Replace your carpet brush belt once a year. Hang your hose up properly. Do not keep the hose in a “kinked” position when put away…this can damage the wiring in the hose.
key to stop the beeping. The trouble light comes on when there is something that needs to be fixed on your alarm. The most common issues are low back-up batteries, power outages, or telephone line issues., or low batteries in wireless contacts. Press 
2 to view the trouble condition. Refer to the quick reference guide above for further information on why you have a trouble light.
arrow keys to view which zone is open. Check that all the doors or windows on that zone are closed. If that doesn't fix the problem, one of the sensors is out of alignment or needs to be replaced. This usually requires a service call from one of our technicians. You can always “bypass” the zone temporarily until we can schedule an appointment.